Privacy Policy
This Privacy Policy explains how AccuNums collects, uses, shares, and protects information when you use our website, dashboard, and API.
1) Who we are
AccuNums is operated by AccuNums (“AccuNums”, “we”, “us”). Contact: [email protected].
2) Scope
This policy covers (a) visitors to accunums.com, app.accunums.com and related pages, (b) customers who create accounts and purchase credits,
and (c) API usage. If you use AccuNums inside your own product, you are responsible for your own privacy notices to your end users.
3) Information we collect
- Account data: name, email, organization/company (if provided), login and support communications.
- Billing data: purchase history and limited payment metadata (we do not store full payment card numbers; payments might be handled by processors).
- API request data (usage logs): requested phone number(s), request time, IP address, user agent, API key identifier, response status, and credits used.
- Caller dataset data: phone numbers and associated labels (e.g., business/identity label), and enrichment fields when available.
- Cookies/analytics: basic cookies for session/security; optional analytics cookies if enabled.
4) Where our caller data comes from
Our caller dataset is built from publicly published business contact information, recognized directory sources, and voluntary community submissions. We aim to maintain accurate and helpful information and support corrections or removal requests where appropriate.
5) How we use information
- Provide the Service, including API lookups, account access, credit usage, and customer support.
- Secure the Service, prevent abuse/fraud, debug issues, and enforce our Terms.
- Improve data quality and coverage (e.g., deduplication, corrections, and removal processing).
6) Legal bases / grounds for processing
We process information as needed to provide the Service you request (contract/legitimate service purpose), to protect the Service and users (security and fraud prevention), and where required, based on consent. If you are an API customer, you are responsible for ensuring you have a lawful basis to submit phone numbers and use lookup results in your application.
7) How we share information
We do not sell personal data as a standalone list. We share information only as needed:
- With service providers: hosting, logging/monitoring, payment processing, and customer support tools (processors acting under instructions).
- With your organization: if you use an organization account, admins may access account and usage info.
- For legal reasons: to comply with law, enforce Terms, or respond to lawful requests (e.g., court orders).
- Business transfers: in a merger, acquisition, or asset sale, subject to appropriate safeguards.
8) Data retention
- Account and billing records: kept while your account is active and as needed for legal/accounting obligations.
- API logs: typically retained for a limited period (e.g., 30–180 days) for security, fraud prevention, and troubleshooting, unless longer retention is required by law or necessary for disputes.
- Caller dataset: retained while relevant to the Service; removed or updated when we receive verified corrections/removal requests or when records are no longer useful.
9) Your choices and rights
Removal & corrections supported
- Access / correction / deletion: you may request access to, correction of, or deletion of personal data we hold about you.
- Withdraw consent: where we rely on consent, you may withdraw it (processing before withdrawal remains lawful).
- Objection / restriction: you may object to certain processing or ask us to restrict processing in some cases.
- Dataset removal requests: if your phone number appears in our dataset and you want it removed or corrected, email [email protected] with the phone number and request details. We may ask for reasonable proof of control/ownership of the number to prevent unauthorized removal.
10) Security
We use administrative, technical, and organizational measures designed to protect information (such as access controls, encryption in transit where supported, and monitoring for abuse). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
11) Children
The Service is not intended for children. We do not knowingly collect personal data from children. If you believe a child provided data to us, contact us.
12) Third-party links
Our website may contain links to third-party sites (e.g., documentation, payment pages). Their privacy practices are governed by their own policies.
13) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.
14) Contact
For privacy requests or questions, contact [email protected].