AccuNums Privacy Policy
Last Updated: 15/11/2025
This Privacy Policy explains how
AccuNums ("AccuNums", "we", "us", or "our")
collects, uses, discloses, and protects your information when you access or use our website
AccuNums.com,
our APIs, caller ID and spam scoring services, and any related tools or services
(collectively, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the Services.
1. Scope of This Privacy Policy [1]
This Privacy Policy applies to information we collect:
- When you visit, access, or use AccuNums.com or any subdomains.
- When you use our APIs, dashboards, integrations, or other Service interfaces.
- When you communicate with us by email or other channels, including customer support.
- When we obtain information about phone numbers and related data from third-party sources, public records,
partners, or our customers, to support our caller ID and spam score Services.
This Privacy Policy does not apply to third-party websites, services, or applications that
you may access through the Services. Those third parties are responsible for their own privacy practices.
2. Data Controller and Contact Information [2]
For purposes of data protection laws that distinguish between "data controllers" and "data processors",
AccuNums may act as either a controller or a processor depending on the specific context of processing.
If you have any questions or requests regarding this Privacy Policy or our data practices, you can contact us at:
AccuNums
Website: AccuNums.com
Email: [email protected]
The types of information we collect depend on how you interact with our Services. We may collect the following
categories of information.
3.1 Information You Provide to Us
- Account and Contact Information:
When you create an account, sign up for an API key, or contact us,
we may collect your name, company name, email address, password or authentication credentials,
and other information you choose to provide.
- Billing and Payment Information:
If you purchase paid Services, we may collect billing details such as billing address,
tax ID, and limited payment-related information (e.g., payment method type).
Payment card details are typically handled by our third-party payment processors, not stored by us directly.
- Support and Communications:
When you send us emails, request support, or interact with us through forms or chat, we may collect
the content of your communications and any related information you choose to provide.
3.2 Phone Number and Caller Data
AccuNums is a caller ID and spam score service, so we may process information related to phone numbers.
This may include:
- Phone numbers submitted by you or your systems via our APIs or interfaces.
- Associated metadata about phone numbers (where available), such as:
- Country and carrier information.
- Line type (e.g., mobile, landline, VoIP, toll-free).
- Caller name or business name associated with a number (where legally and commercially available).
- Reputation signals, spam risk scores, or similar indicators.
- Aggregated statistics or behavioral indicators contributed by our customers or partners
about phone numbers, such as frequency of calls, complaint signals, or spam reports, where permitted by law.
In some cases, phone numbers and associated caller data may constitute personal data (personal information)
under applicable laws, particularly where a number is associated with a private individual.
3.3 Automatically Collected Information
When you use our website or APIs, we may automatically collect:
- Usage Data:
Information about how you access and use the Services, such as query volumes, API endpoints called,
timestamps, features used, and response times.
- Device and Log Information:
IP address, browser type, operating system, device identifiers, referring URLs,
and error logs.
- Cookies and Similar Technologies:
We may use cookies, web beacons, and similar technologies to collect information about your interactions
with our website and to remember your preferences. See Section 7 (Cookies and Similar Technologies) for more details.
3.4 Information from Third Parties
We may receive information about you or about phone numbers from:
- Our customers and partners who submit phone numbers to query our Services.
- Third-party data providers, carriers, and telecommunication partners.
- Publicly available sources and databases.
- Analytics providers and advertising partners (for limited website and marketing analytics).
We use the information we collect for the following purposes:
- Providing and Maintaining the Services:
To operate, deliver, and support our caller ID, spam scoring, and related Services; to process queries;
and to provide you with requested features and functionalities.
- Improving and Developing the Services:
To analyze usage trends, monitor performance, enhance accuracy, train or refine models,
and develop new features and products.
- Account Management:
To manage your account, provide customer support, and communicate with you about your use of the Services.
- Billing and Transactions:
To process payments, manage subscriptions, send invoices, and handle financial recordkeeping.
- Security and Abuse Prevention:
To detect, prevent, and respond to fraud, abuse, security risks, and technical issues.
- Legal and Compliance:
To comply with applicable laws, regulations, lawful requests, and legal obligations,
and to enforce our Terms of Service and other agreements.
- Marketing and Communication (where permitted):
To send you service-related announcements, updates, and promotional messages
(you can opt out of certain marketing communications as described below).
5. Legal Bases for Processing (Where Applicable) [5]
In some jurisdictions (such as the European Economic Area or United Kingdom), we process personal data only where we have a legal basis to do so.
Depending on the context, our legal bases may include:
- Performance of a Contract:
Where processing is necessary to provide the Services you have requested or to fulfill our contractual obligations.
- Legitimate Interests:
Where processing is necessary for our legitimate interests (or those of a third party),
provided those interests are not overridden by your rights and interests—
for example, maintaining the security and integrity of our Services and improving caller ID and spam scoring.
- Consent:
Where you have given us consent to process your information for a specific purpose (such as certain marketing activities or the use of non-essential cookies).
You may withdraw consent at any time, where applicable.
- Legal Obligations:
Where processing is necessary to comply with our legal obligations or respond to lawful requests.
6. How We Share Information [6]
We do not sell personal information in the traditional sense for money. However, we may share information
in the following circumstances:
- Service Providers:
We may share information with trusted third-party vendors, contractors, and service providers
who perform services on our behalf, such as hosting, data storage, analytics, payment processing,
customer support, and security.
- Customers and Partners:
Our core Service involves returning caller ID and spam score results. Where permitted by law and by our agreements, phone numbers and associated
reputation or metadata may be shared with our customers in response to their queries, or used in aggregated and/or de-identified form
to improve overall spam scoring and caller intelligence.
- Affiliates and Corporate Transactions:
We may share information with our affiliates, and in connection with a merger, acquisition, financing,
reorganization, or sale of assets, your information may be transferred as part of that transaction.
- Legal and Safety:
We may disclose information if we believe it is reasonably necessary to:
- Comply with applicable laws, regulations, legal processes, or governmental requests.
- Enforce our agreements, including our Terms of Service.
- Protect the rights, property, or safety of AccuNums, our users, or others.
- Aggregated or De-Identified Data:
We may share aggregated or de-identified information that cannot reasonably be used to identify any individual,
for analytics, research, or product development.
7. Cookies and Similar Technologies [7]
We may use cookies, web beacons, and similar technologies on our website to:
- Remember your preferences and settings.
- Authenticate users and maintain sessions.
- Analyze how the Services are used and improve performance.
- Provide security and detect fraudulent activity.
You can usually configure your browser to refuse cookies or to indicate when a cookie is being set.
However, if you disable cookies, some features of the Services may not function properly.
8. Data Retention [8]
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy,
including to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Retention periods can vary depending on the type of data and the purpose of processing.
For example:
- Account and billing information may be retained for as long as you have an account and for a period afterwards as required by law.
- API logs and phone number query logs may be retained for a limited period for security, debugging, analytics,
and abuse prevention purposes.
- Aggregated or de-identified data may be retained for longer periods where it cannot be reasonably linked back to an individual.
9. Data Security [9]
We implement reasonable technical and organizational measures to protect information against unauthorized or unlawful access,
loss, misuse, alteration, or destruction. These measures may include encryption in transit, access controls,
logging, and regular security reviews.
However, no system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials,
and for promptly notifying us of any suspected unauthorized use of your account.
10. Your Rights and Choices [10]
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
- The right to access and obtain a copy of your personal data.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data, subject to certain exceptions.
- The right to object to or restrict certain processing, including processing based on legitimate interests.
- The right to withdraw consent where processing is based on your consent.
- The right to data portability, where applicable.
To exercise any of these rights, please contact us at
[email protected].
We may need to verify your identity before fulfilling your request.
10.1 Marketing Communications
We may send you service-related communications (such as important updates or security notices)
that are necessary for the operation of the Services.
Where legally required, we will obtain your consent before sending marketing emails.
You can opt out of marketing emails by using the unsubscribe link in those emails
or by contacting us directly.
Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or our ongoing business relationship.
10.2 Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature. There is no universally accepted standard for how to respond to DNT signals,
and we do not currently respond to DNT browser signals.
You may still manage cookie preferences through your browser settings.
11. International Data Transfers [11]
AccuNums may process and store information in countries other than the country where you are located.
These countries may have data protection laws that are different from those in your jurisdiction.
Where required, we take appropriate safeguards to ensure that any transfers of personal data comply with applicable law,
such as by implementing standard contractual clauses or relying on other recognized transfer mechanisms.
12. Children’s Privacy [12]
Our Services are not directed to children and are intended for use by businesses and individuals of legal age to contract in their jurisdictions.
We do not knowingly collect personal information from children under the age of 16 (or a higher age where required by applicable law).
If you believe that a child has provided us with personal information, please contact us at
[email protected],
and we will take steps to delete such information where required by law.
13. Third-Party Links and Services [13]
The Services may contain links to third-party websites, services, or applications.
We are not responsible for the privacy practices of such third parties, and this Privacy Policy
does not apply to any third-party websites or services.
We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Privacy Policy [14]
We may update this Privacy Policy from time to time.
When we make material changes, we will provide notice as required by law,
which may include posting the updated policy on
AccuNums.com
and updating the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
Your continued use of the Services after any changes become effective constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices,
you may contact us at:
AccuNums
Website: AccuNums.com
Email: [email protected]
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